companies look at outsourcing options has always

 

South Africans have long held the perception that overseas is better, when it comes to goods, services, even qualifications. This, along with the attractive pricing structures offered by destinations such as India, led to a trend of outsourcing to global companies or offshoring services to foreign destinations. However, recently this tr stanyarhouse.com end has begun to reverse, and companies are once again bringing their outsourced services back to local shores. The reality is that South Africa has a unique culture, both in terms of personality and of doing business, which no foreign provider can fully understand. This, along with other factors, has lead organisations to once again seek local outsource partners, particul technotoday.org arly for critical IT services.

The main reason that companies look at outsourcing options has always been cost, augmented by a need to access specialised skills. With the ongoing economic crisis and a definite skills shortage in South Africa, outsourcing has become an increasingly attractive option, but this has not necessarily been good news for local outsourcing pro theamericanbuzz.com viders. Amongst IT particularly a perception exists that it is more cost effective to offshore certain IT functions to specific destinations, which has driven a large migration of services to foreign shores. There is also a perception that international qualifications are of a higher standard and therefore overseas outsourcing providers can deliver better services, which has also pushed a lot of outsourcing business to other countries.

However, this is not always the case, and often the truth is very far from this perceived reality. South Africa is a unique culture, with its own business practices and idiosyncrasies, which are very different from those of India, America, and even from other African countries. To deliver appropriate services to local companies, it is typically best to have a local outsourcing provider who will understand this culture and way of doing business and thus will deliver better quality of service. Added to this, while the skills shortage is a reality, this is not a purely South African issue but a global trend, and the skills needed in the majority of IT scenarios do exist locally. Pulling in an overseas outsourcing provider to obtain these skills could as a result end up being far more expensive than obtaining these skills locally.